Start where the time goes
Do not automate what should be deleted. Map the process first, then automate what survives.
The nine
- Lead capture to CRM, enriched and deduplicated.
- Instant lead routing by service and territory.
- Speed-to-lead alert on Slack or WhatsApp.
- Automatic follow-up sequence if nobody responds in 15 minutes.
- Meeting booked to CRM stage update.
- Proposal sent to reminder cadence.
- Order to invoice to accounting sync.
- Onboarding checklist triggered on close.
- Weekly performance digest assembled automatically.
Build for failure
Every workflow gets retries, an error branch and an alert. Silent failure is worse than no automation at all.